Returns & Exchanges
We want you to love your curls, which is why we offer a 30-day satisfaction guarantee on all our high-performance hair care products. If a formula isn't right for your hair type, you can return it for a full refund or exchange within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by our system and securely package your products in their original box if possible.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our warehouse.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing